Subscription & Billing
All purchases are subscription-based unless otherwise stated. Subscriptions automatically renew on a recurring monthly basis unless canceled prior to the next billing date.
By purchasing, you agree to these recurring billing terms.
Cancellation Policy
You may cancel your subscription at any time by contacting us at [email protected] or through your account my subscription tab.
- Cancellations take effect at the end of the current billing period
- You will retain access to the service until the end of your paid term
- No partial refunds are issued for unused time after a billing cycle has started
Failure to cancel prior to a renewal date will result in the next billing charge, which is non-refundable.
Refund Policy
We offer a 30-day refund period for first-time purchases only.
To request a refund:
- Email [email protected]
- Include your Customer ID and Order ID
- Use subject line: “Refund Request”
Refund requests must be submitted within 30 days of the initial purchase date.
Refund Processing
Once your request is received, please allow 1–2 business days for processing.
Refunds may take 1–2 billing cycles to appear on your statement, depending on your financial institution.
Non-Refundable Charges
The following are non-refundable:
- Subscription renewals after the initial 30-day period
- Charges incurred due to failure to cancel prior to billing
- Partial billing periods
Questions
If you have any questions regarding this policy, please contact us:
Phone: 314-403-7300
Email: [email protected]